Source:- Google.com.pk
A hotel job or hotelier or lodging manager is a person who holds a position within a hotel, motel, or resort establishment. He or she can also be referred to as the hotel's general manager, though their duties and functions can vary depending on the hotel's size, main purpose, and ownership status. Generally, the hotelier is expected to contribute to the business' profitability by efficiently managing staff members who ensure that for-pleasure and business travelers have a positive experience within their accommodations.
The size and magnitude of a hotel management structure vary significantly depending on the size, features, and function of the hotel. A small hotel normally consists of a small core management team. This consists of the General Manager and a few key department managers who directly handle day-to-day operations. On the other hand, a large, full-service hotel often operates as a large corporation with an executive board headed by the General Manager and consisting of key directors serving as heads of individual hotel departments. Each department normally consists of subordinate line-level managers and supervisors who handle day-to-day operations.
Large/Full service hotel
A typical organizational chart for a large resort hotel operation may often resemble the following:
- General Manager reports to Regional Vice President and/or Ownership/Investors
General Manager
Assistant General Manager or Director of Operations
Director of Front Office
Rooms Coordinator
Night Manager
Head Night Auditor
PBX Supervisor
Guest Services Manager
Chief Concierge
Bell Captain
Valet Captain
Executive Housekeeper
Assistant Housekeeping Manager
Floor Supervisor
Laundry Supervisor
Public Area/Custodial Supervisor
Laundry Manager
Director of Sales & Marketing
Senior Sales Manager
Leisure Sales Manager
Business Travel Sales Manager
Social Group Sales Manager
Corporate Group Sales Manager
Wedding Sales Manager
Senior Marketing Manager
Social Media Manager
Public Relations Manager
Revenue Manager
Reservations Supervisor
Director of Food & Beverage
Restaurant Manager
Restaurant Supervisor
Executive Chef
Room Service Manager
Room Service Captain
Bar & Lounge Manager
Staff Cafeteria Chef
Director of Events and Catering
Convention Services Manager
Event Manager
Catering Manager
Banquets Captain
Hotel Controller
Accounting Manager
Certified Accountant(s)
Director of Engineering
Assistant Engineering Manager
Facilities Manager
Director of Human Resources
Human Resources Manager
Recruiting Manager
Training Manager
Labor Relations Manager
Chief of Security
Shift Supervising Officer
Recreation Manager
Information Technology Manager
Additional Management Positions may exist for additional facilities such as hotel-owned golf courses, casinos, or spas.
Example for Small/Limited service hotel
A typical organizational chart for a small low-rise hotel operation may resemble the following:
General Manager reports to Regional Director and/or Ownership/Investors
General Manager
Front Office Manager
Housekeeping Manager
Head of Maintenance
Sales & Marketing Manager
Food & Beverage Manager
Administrative functions for a small-scale hotel such as Accounting, Payroll, and Human Resources are normally handled by a centralized corporate office or solely by the General Manager. Additional auxiliary functions such as security may be handled by third-party vendor services contracted by the hotel on an as-needed basis.
Typical qualifications
The background and training required varies by management position and duties involved. Industry experience has proven to be an essential qualification for nearly any management occupation within the lodging industry. An AA degree or certificate in hotel management is desirable.
Industry experience is the most basic qualification for a management occupation in a hotel. A degree in Hospitality management studies, Human Resources or an equivalent Business degree is often required or strongly preferred. A graduate degree may be desired for a General Manager position but is often not required with sufficient management experience and tenure. A graduate degree may however be required for a corporate executive position or above such as a Regional Vice President who oversees multiple hotel properties and General Managers.
Working conditions
Hotel managers are generally exposed to long shifts that include late hours, weekends, and holidays due to the 24 hour operation of a hotel. The common workplace environment in hotels is fast-paced, with high levels of interaction with guests, employees, investors, and other managers.
Upper management consisting of senior managers, department heads, and General Managers may enjoy a more desirable work schedule consisting of a more traditional business day and having weekends and holidays off.
Depending on the size of the hotel, the hotel manager's day may include scheduling breaks, covering a window for check in or check out, handling cash, reconciling bank accounts, writing a review for an employee, disciplining an employee or handling dissatisfied guests. These duties may vary each day depending on the needs of the property. The manager's responsibility also includes knowing about all current local events as well as the events being held on the hotel property. Managers will be required to attend regular department and company meetings. A hotel/casino property may require additional duties regarding special events being held on property for casino complimentary guests.
Salary expectations
The median annual wage in 2011 of the 50,400 lodging managers in the United States was $46,810.
Hotel Jobs Job Application Resume Application Letter Interview Description Application Form Resume Samples Search Cover Letter
Hotel Jobs Job Application Resume Application Letter Interview Description Application Form Resume Samples Search Cover Letter
Hotel Jobs Job Application Resume Application Letter Interview Description Application Form Resume Samples Search Cover Letter
Hotel Jobs Job Application Resume Application Letter Interview Description Application Form Resume Samples Search Cover Letter
Hotel Jobs Job Application Resume Application Letter Interview Description Application Form Resume Samples Search Cover Letter
Hotel Jobs Job Application Resume Application Letter Interview Description Application Form Resume Samples Search Cover Letter
Hotel Jobs Job Application Resume Application Letter Interview Description Application Form Resume Samples Search Cover Letter
Hotel Jobs Job Application Resume Application Letter Interview Description Application Form Resume Samples Search Cover Letter
Hotel Jobs Job Application Resume Application Letter Interview Description Application Form Resume Samples Search Cover Letter
Hotel Jobs Job Application Resume Application Letter Interview Description Application Form Resume Samples Search Cover Letter
Hotel Jobs Job Application Resume Application Letter Interview Description Application Form Resume Samples Search Cover Letter
Hotel Jobs Job Application Resume Application Letter Interview Description Application Form Resume Samples Search Cover Letter
Hotel Jobs Job Application Resume Application Letter Interview Description Application Form Resume Samples Search Cover Letter
Hotel Jobs Job Application Resume Application Letter Interview Description Application Form Resume Samples Search Cover Letter
Hotel Jobs Job Application Resume Application Letter Interview Description Application Form Resume Samples Search Cover Letter
Hotel Jobs Job Application Resume Application Letter Interview Description Application Form Resume Samples Search Cover Letter
Hotel Jobs Job Application Resume Application Letter Interview Description Application Form Resume Samples Search Cover Letter
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