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Area manager: Kathryn Flanagan
Retail managers are responsible for the day-to-day running of stores or departments. The aim of any retail manager is to maximise profit while minimising costs. Retail managers ensure promotions are accurate and merchandised to the company’s standards, staff are fully versed on the target for the day and excellent customer care standards are met.
Depending on the size of the store, and company structure, retail managers may also be required to deal with human resources, marketing, logistics, information technology, customer service and finance.
Typical work activities
Depending on the size of store and the area of retail, typical work activities may alter, but tasks typically involve:
managing and motivating a team to increase sales and ensure efficiency;
managing stock levels and making key decisions about stock control;
analysing sales figures and forecasting future sales ;
analysing and interpreting trends to facilitate planning;
using information technology to record sales figures, for data analysis and forward planning;
dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organising training and development;
ensuring standards for quality, customer service and health and safety are met;
resolving health and safety, legal and security issues;
responding to customer complaints and comments;
organising special promotions, displays and events;
attending and chairing meetings;
updating colleagues on business performance, new initiatives and other pertinent issues;
touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues;
maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing;
initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market;
promoting the organisation locally by liaising with local schools, newspapers and the community in general;
dealing with sales, as and when required.
The Highest Paying Retail Sales Jobs
Glassdoor.com compiled a custom report for Forbes that ranked the retail companies that pay their sales associates the most in hourly wages. Here are Glassdoor.com’s top 15 picks. The methodology covers companies with at least 10 salary reports, based on data compiled over the last 2.5 years. The salaries reported are for retail sales associates positions only.
Retail Senior Assistant Store Manager
Cole Haan 77 reviews - Chicago, IL 60611 (Near North Side area) - +2 locations
of Revenue Generation, Establishing Extraordinary Brand Selling & Service, Operational Excellence, Product & Visual Merchandising and Management of Human...
Macy's Victoria Gardens, Rancho Cucamonga, CA: Assistant Sto...
Macy's 6,306 reviews - Rancho Cucamonga, CA
A minimum of 5-7 years of retail management experience. Strong leadership profile and negotiation skills. Highly organized and able to adapt quickly to changing...
Salaried Store Management
GIANT/MARTIN'S - West Virginia -
GIANT/MARTIN’S Store Management team consists of 5 members:. Store Manager, Assistant Store Manager, Customer Operations Managers, Non-Perishable Manager and......
Customer Service Manager
*Customer Service Manager - DOT Description There are five major job responsibilities for Customer Service Managers: Provide Quality Service and Achieve...
Retail Store Manager - Myrtle Beach, SC (Myrtle Beach) Job
1+ years of retail management experience. Availability to work a flexible schedule and the hours necessary to open and/or close the store, including nights,...

Retail Jobs Job Application Resume Application Letter Interview Description Application Form Resume Samples Search Cover Letter Photos